How to Design a WhatsApp Chatbot   With over 2 billion monthly active users, it’s no surprise that WhatsApp is a fantastic channel to build a chatbot for. Beyond its fantastic global reach, it also integrates well with popular chatbot functionalities, making it a natural fit.   More so, it’s a platform users have shown they love using chatbots on. Major markets such as India have seen significa...

How to Design a Chatbot for your Website   These days, if you land on a website, there’s a very high chance you’ll see a chat bubble in the bottom-right hand corner.   And what’s in that bubble? It could be the support you’re looking for. A quick way to connect with a sales team. Helpful information to navigate the website. Almost anything, really.   But what it definitely contains, and what ma...

How to Build a Facebook Comment Bot     A Facebook comment bot is an essential tool for building your brand. Imagine having gone to the trouble of preparing beautiful product images or videos and announcing an exciting new offer or product on your Facebook account. Dozens of reader comments will usually follow actions like this, with users asking about the price, product specs, and delivery inf...

How to upload a file to a chatbot   An extremely valuable feature for chatbots is an ability to receive files and documents. Below we outline the top seven use cases for chatbots that can upload text files, pdfs, images, audio and video files. People are used to chatbots providing information via conversations 24/7 but it is less common to encounter chatbots that allow the user to upload their ...

Chatbots for Shopify   How to build a Shopify chatbot and the best use cases   Automating your business with a chatbot for Shopify is a smart way to offer conversations with potential customers 24/7. By combining the smart, engaging features of a chatbot with an integration to Shopify you can boost sales and save hours in administration.   At the moment, Shopify holds around 11% of the world’s ...

Zendesk Chatbot: all you need to know to create your own   A Zendesk chatbot is a very useful tool for automating conversations and making massive savings on the provision of Zendesk customer support or other conversational services. And now creating a Zendesk chatbot couldn’t be easier: it is a matter of seven straightforward steps (with no coding required) thanks to SnatchBot’s omnichannel pl...

How Conversational Commerce will Revolutionize Online Sales   Conversational Commerce has been gaining traction across retail and marketing over the last five years. As messaging and retail apps dovetail or become a single entity, and AI and chatbots become a stronger part of the marketing landscape, here’s how conversational commerce will change how everyone does business, and change what shop...