How to upload a file to a chatbot   An extremely valuable feature for chatbots is an ability to receive files and documents. Below we outline the top seven use cases for chatbots that can upload text files, pdfs, images, audio and video files. People are used to chatbots providing information via conversations 24/7 but it is less common to encounter chatbots that allow the user to upload their ...

How to Build a Facebook Comment Bot     A Facebook comment bot is an essential tool for building your brand. Imagine having gone to the trouble of preparing beautiful product images or videos and announcing an exciting new offer or product on your Facebook account. Dozens of reader comments will usually follow actions like this, with users asking about the price, product specs, and delivery inf...

Zendesk Chatbot: all you need to know to create your own   A Zendesk chatbot is a very useful tool for automating conversations and making massive savings on the provision of Zendesk customer support or other conversational services. And now creating a Zendesk chatbot couldn’t be easier: it is a matter of seven straightforward steps (with no coding required) thanks to SnatchBot’s omnichannel pl...

How Conversational Commerce will Revolutionize Online Sales   Conversational Commerce has been gaining traction across retail and marketing over the last five years. As messaging and retail apps dovetail or become a single entity, and AI and chatbots become a stronger part of the marketing landscape, here’s how conversational commerce will change how everyone does business, and change what shop...

Chatbot Marketing Strategies to Grow Your Business   In many areas of life, your customers or prospects are already using chatbots in a growing number of capacities. This makes them a better candidate to act as the voice of your brand or company, and can help automate many of the processes that suck up marketers’ valuable time.     You don’t need to be a marketing expert to see the huge rise in...

Chatbots for Events - How to Automate Event Management   The events market faces a major crisis as everything from concerts to awards shows and weddings face extended delays or a slow restart. Those looking to recover, deliver innovation or make messaging improvements as the industry seeks to catch up with a massive lag in bookings can use chatbots and AI to help. The events industry around the...

WhatsApp Chatbots are Easy and Powerful with SnatchBot   Billions of people are using WhatsApp and the tool is becoming more and more popular as a quick and easy way to form groups and share information. For businesses, it is vital to be a part of the WhatsApp ecosystem and that means having WhatsApp chatbots. The scale and volume of activity on WhatsApp means that only that automation of commu...